Privacy Policy

Verlaine Apparels LLP - Privacy Policy

Effective Date: 03/08/2025

Verlaine Apparels LLP (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.verlaineapparels.com (“Site”) or use our services.

This policy is in compliance with applicable Indian laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, billing and shipping address.
• Order Information: Purchase history and transaction details.
• Payment Information: Processed securely via third-party payment gateways (we do not store card details).
• Technical Data: IP address, browser type, device information, and cookies.
• Communication Data: Information shared when contacting customer support.

2. How We Use Your Information

Your data may be used to:

• Process and fulfill orders.
• Provide customer support.
• Send order confirmations and updates.
• Improve website performance and user experience.
• Prevent fraud and enhance transaction security.
• Send marketing communications (only with consent).

3. Data Sharing

We do not sell your personal data. We may share data with:

• Payment gateway providers.
• Shipping and logistics partners.
• IT and analytics service providers.
• Government authorities if required by law.

4. Data Security

We implement reasonable security safeguards to protect your personal data from unauthorized access, disclosure, or misuse. However, no online transmission system can be guaranteed to be completely secure.

5. Data Retention

Personal data is retained only as long as necessary for business purposes or as required under applicable law. Thereafter, data is securely deleted or anonymized.

6. Your Rights

Under applicable Indian data protection laws, you may have the right to access, correct, update, or request deletion of your personal data. You may also withdraw consent for marketing communications at any time.

7. Cookies

We use cookies and similar technologies to improve user experience and analyze traffic. You may disable cookies via browser settings, though certain features may not function properly.

8. Grievance Officer

In accordance with applicable laws, the details of our Grievance Officer are provided below:

• Name: Anmol Dube
• Designation: Designated Partner
• Email: help@verlaineapparels.com

Response Time: Within 7 working days

9. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.